Contact & Support

We're here to help.

Have a question, hit a snag, or need a hand with a diagnosis? Reach out and a real person will get back to you. Toolbox is a product of Toolbox Repair, Inc., available on the Apple App Store and Google Play.

Email us

The fastest way to reach us is by email. We typically reply within 1–2 business days.

General support and questions: [email protected]
Privacy requests: [email protected]
Legal inquiries: [email protected]

Before you write

Many questions are answered in our existing resources:

How Toolbox works — what happens when you film and narrate a repair problem.
Safety — how we classify repairs and when we route you to a professional.
Repair guides — step-by-step guidance for common home repairs.
Account & data deletion — how to delete your account and associated data.
Privacy Policy and Terms of Service.

Is Toolbox free?

Yes. Toolbox is free to use — no subscription and no credit card required. If you choose to hire a professional through the app, you pay the pro directly for the work you agree to; Toolbox doesn't add a fee on top.

Mailing address

Toolbox Repair, Inc.
12605 Ventura Blvd., #1196
Studio City, CA 91604
United States