Safety
Every Toolbox diagnosis comes with a safety rating — so you know whether to pick up a wrench or pick up the phone.
The three tiers
Low risk. No special licenses, no exotic tools — the kind of fix that takes 20 minutes once you know what you're looking at.
For example
A running toilet. A clogged bathroom drain. A loose cabinet hinge.
What you get
A step-by-step guide with the tools and parts you need — and AI chat on every step, so you can ask anything.
Doable, but experience helps. We flag where it can go wrong before you start, so you don't find out halfway through.
For example
Replacing a light fixture. Patching drywall. Swapping a garbage disposal.
What you get
A risk readout up front, and a one-tap handoff to a pro the moment you decide it isn't for you.
Some repairs aren't a knowledge problem — they're a safety problem. We stop you, and explain why.
For example
A live electrical panel. A gas line. A structural crack in a load-bearing wall.
What you get
A plain-language explanation of the hazard, plus a vetted licensed pro matched on the specific issue — not just proximity.
Why this matters
Electrical. Gas. Structural. There are repairs you should not be Googling at midnight. Toolbox flags them up front, in plain language, and explains the specific risk — not just "call a professional."
When you do hand off to a pro, your full diagnosis goes with it. They show up knowing what they're walking into, with the right parts and the right plan.
Your first diagnosis is free.
