The Home Repair App That Triages Tenant Repairs
Every tenant text is the same question: is this urgent, is it dangerous, and do I need to send someone? Toolbox lets your tenant answer it for you. They download the app free, show the problem, and share a diagnosis with you in seconds, before you spend a dollar or drive across town.
Try Toolbox Free
Film the problem, get an AI diagnosis and a safety rating in seconds, then fix it yourself or get matched with a pro who already has your diagnosis. Free. No subscription, no credit card.
Free to use. No subscription required.
Let your tenant run the diagnosis
When a tenant reports a problem, they download Toolbox free and either film the issue and narrate what is happening, or describe it and add photos. Toolbox returns a diagnosis in seconds with a green, amber, or red safety rating, and your tenant emails or texts you the result. You see what is actually wrong without setting foot on the property.
Triage without the trip
With the diagnosis in hand, you decide. If it is a simple fix, your tenant may be able to handle it, no dispatch needed. If it needs a professional, our Hire a Pro feature matches you with a local pro based on the diagnosis, in partnership with Thumbtack, and sends that diagnosis ahead so they arrive knowing the job. Or forward the diagnosis to a pro you already trust. Either way you skip the diagnostic visit you used to pay for just to find out what is wrong.
Protect yourself on the calls that matter
Toolbox is conservative where your liability is real. Red-rated problems like electrical burning smells, exposed wiring, and burst pipes route straight to a professional, with no DIY path shown. A fast, documented diagnosis on a possible emergency is the difference between a $15 part and a claim.
Why landlords pick Toolbox
- Speed and accuracy. A clear diagnosis in seconds, from the person already standing in front of the problem.
- Fewer needless dispatches. Stop paying a pro to diagnose what turns out to be tenant-fixable. See the diagnosis first, then decide.
- Safety routing protects you. High-risk problems never get a DIY suggestion.
- Free at any scale. No per-property pricing, no subscription, no credit card. This is not AppFolio or Buildium, there is no portfolio dashboard to configure, just the fastest path from tenant report to resolution.
The calls landlords get most
- Water heater not heating
- Electrical burning smell
- GFCI outlet tripping
- Minor pipe leak
- Washer not draining
- Refrigerator not cooling
Where to go next
Comparing tools? Start with the best home repair apps, or the versions for Airbnb hosts and homeowners. Weighing a warranty? Read Toolbox vs Frontdoor. More on how it works, safety, and pricing.
Frequently Asked Questions
What is the best home repair app for landlords?
Toolbox is the best fit for landlords who self-manage. It is free, and your tenant can run the diagnosis themselves: they film and narrate the problem or describe it with photos, get a green, amber, or red safety rating in seconds, and email or text you the result. You then decide whether it is tenant-fixable or use our Hire a Pro feature, which matches you with a vetted local pro based on the diagnosis, in partnership with Thumbtack. For enterprise portfolio management with accounting, tools like AppFolio or Buildium are the right category; Toolbox is for resolving the repair itself.
Can my tenant use Toolbox directly?
Yes, and many landlords prefer it that way. Toolbox is free, so your tenant downloads it, captures the problem, and shares the diagnosis with you by email or text. You stay in control of whether to hire a professional, without making a diagnostic trip yourself.
Does Toolbox handle emergency repairs?
Toolbox flags high-risk problems immediately. Diagnoses like gas issues, major electrical faults, and burst pipes are rated red and routed to a professional only, with no DIY option shown. For life-safety emergencies, always call 911 or your utility first.